Had a Non-Fault Accident? We Handle Everything.
At No Cost to You. Guaranteed.
Call NowStart Your Claim Online
Available 24/7 – Out of hours: 07718 388 388
When someone else causes an accident, you shouldn't have to deal with the stress, paperwork, and hassle that follows. That's where we come in.
Impact NI is Northern Ireland's trusted accident management company. We take care of everything after a non-fault collision – from recovering your vehicle and providing a replacement car within hours, to managing your repairs and connecting you with expert solicitors for any injury claims.
The best part? Our service is completely FREE to you. We recover all costs from the at-fault driver's insurance company.
Why Thousands of NI Drivers Trust Impact NI
10+ Years Experience
We've helped thousands of Northern Ireland motorists get back on the road since 2014.
100% Hybrid Fleet
We're the first accident management company in NI to operate a fully hybrid vehicle fleet.
5-Star Rated
Don't just take our word for it – read our genuine Google reviews from satisfied customers.
All of Northern Ireland
With offices in Belfast, Derry, and Antrim, we cover every corner of NI.
Personal Claims Handler
You'll have a dedicated point of contact who knows your case inside out.
Largest Vehicle Fleet
Cars, taxis, vans, HGVs, coaches – whatever you drive, we have a replacement.
Getting Back on the Road is Simple
Step 1
Call Us
Ring 02890 388 388 (24/7). Tell us what happened, and we'll take it from there. That's the only thing you need to do.
Step 2
We Recover Your Vehicle
If your car isn't drivable, our recovery team will collect it – usually within the hour – and take it to secure storage.
Step 3
Get Your Replacement Car
Within hours, we'll deliver a similar replacement vehicle to your home or workplace. Keep it for as long as you need.
Step 4
We Handle Everything Else
Repairs, insurance claims, legal referrals – your dedicated claims handler manages it all. You focus on your life.
Replacement Vehicles
Get a like-for-like replacement car, van, taxi, or commercial vehicle delivered within hours. Keep it until your vehicle is repaired or your claim is settled.
24/7 Vehicle Recovery
Stranded at the roadside? Our recovery partners will be with you within the hour, anywhere in Northern Ireland, any time of day or night.
Accident Repairs
We work with trusted, insurance-approved garages across NI to get your vehicle repaired to the highest standard – using genuine manufacturer parts.
Legal Assistance
Injured in the accident? We'll connect you with NI's largest panel of specialist accident solicitors to handle your personal injury claim.
What Our Customers Say
Read More ReviewsWhy Call Impact NI Instead of Your Insurer?
When you're in a non-fault accident, you have a choice. You can call your own insurance company, or you can call us. Here's why smart drivers choose Impact NI:
Your insurer
- Replacement Vehicle? Small courtesy car (if any)
- Policy Excess paid upfront
- No Claims Bonus may be affected
- No courtesy car if vehicle written off
- Insurance company works for themselves
- Call centre personal service
Impact NI
- Like-for-like replacement vehicle
- Policy Excess recovered for you
- No Claims Bonus unaffected
- Courtesy car kept until settled
- We work for YOU
- Dedicated local handler service